AccountHealth™ a measurable system for lasting client growth.

Your clients are your most valuable asset. AccountHealth helps you protect and expand them through impartial assessments, measurable insights, and clear growth actions, every quarter.

How the AccountHealth Program Works

The AccountHealth Program is built around a five-step cycle that reveals what’s really happening inside your client relationships and what to do next.

Core Assessment HealthCheck

Twice-yearly, impartial interviews with key decision-makers reveal hidden insights, early risks, and expansion paths.

THG HealthCheck Scorecard

We turn those conversations into a measurable performance index so you can track satisfaction and risk with real numbers.

THG GrowthSheet

Each cycle ends with a one-page action plan: 3–5 moves aligned to your client’s budget cycle and your growth targets.

AccountRescue

Any at-risk account, even outside the program, qualifies for a free viability check. If it can be saved, we outline the fix.

Acquisition Flywheel

We flag success stories, testimonials, and renewals and can help you amplify them for PR and new business.

From Insight to Action Without the Guesswork

AccountHealth replaces intuition with evidence. Every review cycle produces objective data, a clear plan, and a measurable way to improve client retention and lifetime value.

  • Founder-Level Access
    Work directly with Christian Hamilton, a veteran of 45,000+ hours in account management and agency leadership.

  • Quantified Clarity
    Stop relying on gut feel; track relationship health with real numbers.

  • Action Bias
    Every assessment ends with a focused, actionable GrowthSheet, not a report that gathers dust.

A Scalable Framework for Account Growth

Investment is structured per enrolled account, scaled to your agency’s size and scope. Services are modular expand, pause, or adjust as priorities shift.

Every engagement includes priority advisory access to Christian Hamilton, for strategy sprints and decision support.

Get in Touch with Our Advisory Team

Tell us a bit about your agency and what you’d like to improve, we’ll follow up within one business day to discuss how AccountHealth can help.

Frequently Asked Questions

How do the interviews work?

We schedule impartial 20–30-minute calls with key client stakeholders to uncover honest feedback and hidden insights.

What’s inside the Scorecard?

It quantifies client sentiment, risk, and opportunity areas, giving you a 360° view of account health.

What is a GrowthSheet?

A one-page summary of 3–5 strategic moves, designed for quick decision-making and measurable outcomes.

Can you help with at-risk accounts?

Yes. AccountRescue provides a free viability evaluation and, if salvageable, a step-by-step remediation plan.

How is pricing structured?

Per enrolled account, customized to scale, depth, and goals. Expand or reduce participation as your needs evolve.

Let’s talk about the health of your accounts.

In 20 minutes, we’ll explore your client portfolio, surface early risk signals, and outline where growth can compound.